Please inspect your merchandise when you receive it before decorating. We cannot accept returns on decorated, excluding irregulars, or washed garments under any circumstances.
- All claims for shortages, damages, defects etc. must be made within 72 hours of receipt of merchandise.
- Returns must be authorized by Sassy Apparel Blanks in advance, by phone or web, and within 60 days of receipt of merchandise.
- No merchandise will be accepted for return after 60 days from the date of receipt of the merchandise.
- Claims for returns for defective merchandise must be made in accordance with the warranties in Sassy Apparel Blanks General Terms & Conditions of Sale.
- Freight on all returns not made via Sassy Apparel Blanks must be prepaid by you.
- No returns will be accepted without a Return Authorization form or number from Sassy Apparel Blanks. Please contact Sassy Apparel Blanks Customer Service for a return authorization and shipping address.
- Returns without original corresponding invoice number(s) will be credited at the lowest published price.
- Merchandise that is not Sassy Apparel Blanks (meaning sold to you by Sassy Apparel Blanks) will be returned to you at your expense or disposed of by Sassy Apparel Blanks.
- Discontinued or closeout items are not returnable.
- Altered or embellished products are not returnable excluding irregulars.
- Returns on drop shipments coming direct from Mill suppliers are not allowed.
- Defective merchandise must have tape placed over the flaw before returning.
- It is the responsibility of the buyer to verify the accuracy of style, color, size and quantity on orders shipped to parties other than the buyer prior to decorating.
- After processing, your money will be refund to the credit card you used for purchase.
Please contact customer service if you have any questions at 866-616-2408.
Cancellation or Changes: Due to our lightening fast order fulfillment, we are unable to make changes or cancellations to an order once it is placed. You can however do a return or exchange once you receive the product.